Creative End-User Software License Agreement ============================================ PLEASE READ THIS DOCUMENT CAREFULLY BEFORE USING THE SOFTWARE. BY USING THE SOFTWARE, YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF THE AGREEMENT, DO NOT OPEN THE SEALED DISK PACKAGE, INSTALL OR USE THE SOFTWARE. PROMPTLY RETURN, WITHIN 15 DAYS, THE SOFTWARE, ALL RELATED DOCUMENTATION AND ACCOMPANYING ITEMS TO THE PLACE OF ACQUISITION FOR A FULL REFUND. This is a legal agreement between you and Creative Technology Ltd. and its subsidiaries ("Creative"). This Agreement states the terms and conditions upon which Creative offers to license the software sealed in the disk package together with all related documentation and accompanying items including, but not limited to, the executable programs, drivers, libraries and data files associated with such programs (collectively, the "Software"). LICENSE 1. Grant of License The Software is licensed, not sold, to you for use only under the terms of this Agreement. You own the disk or other media on which the Software is originally or subsequently recorded or fixed; but, as between you and Creative (and, to the extent applicable, its licensors), Creative retains all title to and ownership of the Software and reserves all rights not expressly granted to you. 2. For Use on a Single Computer The Software may be used by you only on a single computer with a single CPU. You may transfer the machine-readable portion of the Software from one computer to another computer, provided that (a) the Software (including any portion or copy thereof) is erased from the first computer and (b) there is no possibility that the Software will be used on more than one computer at a time. 3. Stand-Alone Basis You may use the Software only on a stand-alone basis, such that the Software and the functions it provides are accessible only to persons who are physically present at the location of the computer on which the Software is loaded. You may not allow the Software or its functions to be accessed remotely, or transmit all or any portion of the Software through any network or communication line. 4. One Archival Copy You may make one (1) archival copy of the machine-readable portion of the Software for backup purposes only in support of your use of the Software on a single computer, provided that you reproduce on the copy all copyright and other proprietary rights notices included on the originals of the Software. 5. No Merger or Integration You may not merge any portion of the Software into, or integrate any portion of the Software with, any other program, except to the extent expressly permitted by the laws of the jurisdiction where you are located. Any portion of the Software merged into or integrated with another program, if any, will continue to be subject to the terms and conditions of this Agreement, and you must reproduce on the merged or integrated portion all copyright and other proprietary rights notices included in the originals of the Software. 6. Network Version If you have purchased a "network" version of the Software, this Agreement applies to the installation of the Software on a single "file server". It may not be copied onto multiple systems. Each "node" connected to the "file server" must also have its own license of a "node copy" of the Software, which becomes a license only for that specific "node". 7. Transfer of License You may transfer your license of the Software, provided that (a) you transfer all portions of the Software or copies thereof, (b) you do not retain any portion of the Software or any copy thereof, and (c) the transferee reads and agrees to be bound by the terms and conditions of this Agreement. 8. Limitations on Using, Copying, and Modifying the Software Except to the extent expressly permitted by this Agreement or by the laws of the jurisdiction where you acquired the Software, you may not use, copy or modify the Software. Nor may you sub-license any of your rights under this Agreement. 9. Decompiling, Disassembling, or Reverse Engineering You acknowledge that the Software contains trade secrets and other proprietary information of Creative and its licensors. Except to the extent expressly permitted by this Agreement or by the laws of the jurisdiction where you are located, you may not decompile, disassemble or otherwise reverse engineer the Software, or engage in any other activities to obtain underlying information that is not visible to the user in connection with normal use of the Software. In any event, you will notify Creative of any information derived from reverse engineering or such other activities, and the results thereof will constitute the confidential information of Creative that may be used only in connection with the Software. TERMINATION The license granted to you is effective until terminated. You may terminate it at any time by returning the Software (including any portions or copies thereof) to Creative. The license will also terminate automatically without any notice from Creative if you fail to comply with any term or condition of this Agreement. You agree upon such termination to return the Software (including any portions or copies thereof) to Creative. Upon termination, Creative may also enforce any rights provided by law. The provisions of this Agreement that protect the proprietary rights of Creative will continue in force after termination. LIMITED WARRANTY Creative warrants, as the sole warranty, that the disks on which the Software is furnished will be free of defects, as set forth in the Warranty Card or printed manual included with the Software. No distributor, dealer or any other entity or person is authorized to expand or alter this warranty or any other provisions of this Agreement. Any representation, other than the warranties set forth in this Agreement, will not bind Creative. Creative does not warrant that the functions contained in the Software will meet your requirements or that the operation of the Software will be uninterrupted or error-free. EXCEPT AS STATED ABOVE IN THIS AGREEMENT, THE SOFTWARE IS PROVIDED AS-IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. You assume full responsibility for the selection of the Software to achieve your intended results, and for the installation, use and results obtained from the Software. You also assume the entire risk as it applies to the quality and performance of the Software. Should the Software prove defective, you (and not Creative, or its distributors or dealers) assume the entire cost of all necessary servicing, repair or correction. This warranty gives you specific legal rights, and you may also have other rights which vary from country/state to country/state. Some countries/states do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. Creative disclaims all warranties of any kind if the Software was customized, repackaged or altered in any way by any third party other than Creative. LIMITATION OF REMEDIES AND DAMAGES THE ONLY REMEDY FOR BREACH OF WARRANTY WILL BE THAT SET FORTH IN THE WARRANTY CARD OR PRINTED MANUAL INCLUDED WITH THE SOFTWARE. IN NO EVENT WILL CREATIVE OR ITS LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR FOR ANY LOST PROFITS, LOST SAVINGS, LOST REVENUES OR LOST DATA ARISING FROM OR RELATING TO THE SOFTWARE OR THIS AGREEMENT, EVEN IF CREATIVE OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL CREATIVE'S LIABILITY OR DAMAGES TO YOU OR ANY OTHER PERSON EVER EXCEED THE AMOUNT PAID BY YOU TO USE THE SOFTWARE, REGARDLESS OF THE FORM OF THE CLAIM. Some countries/states do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you. PRODUCT RETURNS If you must ship the software to Creative or an authorized Creative distributor or dealer, you must prepay shipping and either insure the software or assume all risk of loss or damage in transit. U.S. GOVERNMENT RESTRICTED RIGHTS All Software and related documentation are provided with restricted rights. Use, duplication or disclosure by the U.S. Government is subject to restrictions as set forth in subdivision (b)(3)(ii) of the Rights in Technical Data and Computer Software Clause at 252.227-7013. If you are sub-licensing or using the Software outside of the United States, you will comply with the applicable local laws of your country, U.S. export control law, and the English version of this Agreement. CONTRACTOR/MANUFACTURER The Contractor/Manufacturer for the Software is: Creative Technology Ltd 31, International Business Park Creative Resource Singapore 609921 GENERAL This Agreement is binding on you as well as your employees, employers, contractors and agents, and on any successors and assignees. Neither the Software nor any information derived therefrom may be exported except in accordance with the laws of the U.S. or other applicable provisions. This Agreement is governed by the laws of the State of California (except to the extent federal law governs copyrights and federally registered trademarks). This Agreement is the entire agreement between us and supersedes any other understandings or agreements, including, but not limited to, advertising, with respect to the Software. If any provision of this Agreement is deemed invalid or unenforceable by any country or government agency having jurisdiction, that particular provision will be deemed modified to the extent necessary to make the provision valid and enforceable, and the remaining provisions will remain in full force and effect. For questions concerning this Agreement, please contact Creative at the address stated above. For questions on product or technical matters, contact the Creative technical support center nearest you. SPECIAL PROVISIONS APPLICABLE TO THE EUROPEAN UNION If you acquired the Software in the European Union (EU), the following provisions also apply to you. If there is any inconsistency between the terms of the Software License Agreement set out earlier and in the following provisions, the following provisions shall take precedence. Decompilation You agree not for any purpose to transmit the Software or display the Software’s object code on any computer screen or to make any hard copy memory dumps of the Software’s object code. If you believe you require information related to the interoperability of the Software with other programs, you shall not decompile or disassemble the Software to obtain such information, and you agree to request such information from Digicom at the address listed earlier. Upon receiving such a request, Digicom shall determine whether you require such information for a legitimate purpose and, if so, Digicom will provide such information to you within a reasonable time and on reasonable conditions. Limited Warranty EXCEPT AS STATED EARLIER IN THIS AGREEMENT, AND AS PROVIDED UNDER THE HEADING "STATUTORY RIGHTS", THE SOFTWARE IS PROVIDED AS-IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, QUALITY AND FITNESS FOR A PARTICULAR PURPOSE. Limitation of Remedy and Damages THE LIMITATIONS OF REMEDIES AND DAMAGES IN THE SOFTWARE LICENSE AGREEMENT SHALL NOT APPLY TO PERSONAL INJURY (INCLUDING DEATH) TO ANY PERSON CAUSED BY CREATIVE’S NEGLIGENCE AND ARE SUBJECT TO THE PROVISION SET OUT UNDER THE HEADING "STATUTORY RIGHTS". Statutory rights Irish law provides that certain conditions and warranties may be implied in contracts for the sale of goods and in contracts for the supply of services. Such conditions and warranties are hereby excluded, to the extent such exclusion, in the context of this transaction, is lawful under Irish law. Conversely, such conditions and warranties, insofar as they may not be lawfully excluded, shall apply. Accordingly nothing in this Agreement shall prejudice any rights that you may enjoy by virtue of Sections 12, 13, 14 or 15 of the Irish Sale of Goods Act 1893 (as amended). General This Agreement is governed by the laws of the Republic of Ireland. The local language version of this agreement shall apply to Software acquired in the EU. This Agreement is the entire agreement between us, and you agree that Creative will not have any liability for any untrue statement or representation made by it, its agents or anyone else (whether innocently or negligently) upon which you relied upon entering this Agreement, unless such untrue statement or representation was made fraudulently. ========================================================================== CREATIVE LABS CONTACT INFORMATION Here is the most recent list of contact information for all of our customer support departments world-wide. This list was last updated September 10, 1997 Inside U.S.A., Canada, South and Central America, contact: Creative Labs, Inc. Technical Support 1523 Cimarron Plaza, Stillwater, OK 74075 U.S.A. TEL (405) 742-6622 FAX (405) 742-6633 BBS (405) 742-6660 (14400) 8/n/1 24 lines Internet http://www.creativelabs.com (general and product info) http://www.creativehelp.com (technical support) ftp.creaf.com (ftp-related questions ONLY): ftpadmin@creative.creaf.com CompuServe GO BLASTER Email address via Internet: 72662.3046@CompuServe.COM (for tech support, please use http://www.creativehelp.com) TS Operating Hours (U.S.A. Central Time): Mon-Sun 8:00am-12:00am (16 hours) Closed Public Holidays BBS and Automated Tech Support 24 hours operational Customer Service (non-technical issues ONLY) TEL 1-800-998-1000 FAX (405) 624-6780 (Please know what you would like to purchase or have the serial number for your card or kit with you when you contact CS, if possible.) CS Operating Hours (U.S.A. Central Time): Mon-Fri 8am-7pm Closed Public Holidays Customer Assistance and Technical Support Faxback Service (general product info and card and drive diagrams and info) Faxback (405) 372-5227 Customer Assistance (dealer referrals, product spec sheets, etc.) TEL 1-800-998-5227 CA Operating Hours (U.S.A. Central Time) Mon-Sun 8:00am-12:00am (16 hours) Closed Public Holidays Inside Europe, contact: Creative Labs - Ireland Technical Support Ballycoolin Industrial Park Blanchardstown, Dublin 15 IRELAND Internet http://www.cle.creaf.com ftp.cle.creaf.com Note: Inside Europe, if no other fax number is listed please direct faxes to the Ireland number. IRELAND: Tel: +353 1820 7555 Fax: +353 1820 5052 FaxBack: +353 1820 3667 BBS: +353 1820 3784, 1 line (all lines now HST, V32bis, +353 1820 3818, 3 lines Vterbo, V34 / VFast, V34+ 8/n/1) U.K: Tel: +44 118 9344 744 GERMANY: Tel: +49 089 957 9081 FRANCE: Tel: +33 1 3920 0421 BELGIUM: Tel: (02) 71 71 198 DENMARK: Tel: 35 25 94 98 SWEDEN: Tel: (08) 75 19 147 HOLLAND: Tel: +31 1525 78244 NORWAY: Tel: 23 05 04 01 FINLAND: Tel: (09) 22 94 31 01 SPAIN: Tel: (91) 66 25 116 ITALY: Tel: +39 2 57500150 SWITZERLAND: Tel: (01) 21 21 868 AUSTRIA: Tel: (01) 589 244 320 PORTUGAL: Tel: 05055 3066 For European Technical Support ONLY: support@creative-labs.co.uk Inside Asia and anywhere not listed above, contact: Creative Technology Ltd. Technical Support 31, International Business Park Creative Resource, Singapore 609921. TEL (65) 895-4100 FAX (65) 569-6640 BBS (065) 776-2423 Internet http://www.ctlsg.creaf.com ftp.ctlsg.creaf.com E-mail Support: support@ctlsg.creaf.com Operating Hours (Singapore Time): Mon-Fri 9:00am-6:00pm Closed Saturdays, Sundays & Public Holidays Inside Australia contact: Creative Pacific Pty Ltd - Sydney 32-34 Dickson Ave PO Box 835 ARTARMON NSW 2064 Tel (02) 9906 8887 Fax (02) 9906 5577 Tech Support Tel (02) 9906 1544 Tech Support Fax (02) 9906 2388 ShareVision (02) 9906 1918 BBS (02) 9906 8392 (n/8/1, 6 lines, V.FC) Creative Pacific is the exclusive Australian distributor and not a fully owned subsidiary of Creative Technology.