Pager Notification Not Received From MS Phone Upon Reception Of New Messages

Problem:

Cause:

1. The pager notification feature of Microsoft Phone is not properly enabled or configured.
2. Your voice modem may not support the generation of DTMF codes during a voice call.

Note: Microsoft Phone provides no indication of whether or not your modem supports the generation of DTMF codes during a voice call.

Solution

1. Run Microsoft Phone.
2. Click Options, select to Mailbox Settings, and then click the name of the appropriate mailbox.
3. From the Mailbox Settings dialog box, click the Notification tab, and then click the "Notify me when new messages arrive" check box, so that it is selected.
4. In the Number field, enter your pager number.
5. Click the Pager check box so that it is selected.
6. In the Pager Message field, enter a message to be sent to the pager when you receive new messages.
7. Configure the "When To Notify Me" settings as desired.
8. Click OK.

If you still do not receive pager notification when new messages arrive, contact your voice modem's manufacturer to determine whether your voice modem supports the generation of DTMF codes during a voice call. Without this support, Microsoft Phone 1.0 is unable to successfully perform pager notification.

More Information

• voice modems based on the Cirrus chip set
• voice modems included with Compaq Presario models CDS 520, 720, and 920 series.