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Problems After Upgarding ShareVision Software
Problem:
After upgrading the ShareVision software, the modem or video hardware is
no longer functional.
Solution:
The installation program for the ShareVision upgrade includes options to
create a new installation or to upgrade an existing installation. If you
did not select "Upgrade" when upgrading an existing installation, the
ShareVision's software settings are overwritten.
You will have to manually select the software settings in the ShareVision
Comm Hardware Test and ShareVision Video Hardware Test programs to get your
ShareVision working again.
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