Procedure For Installing New Creative Software In Windows 3.1X And Windows 95

Users of the new Creative Software may experience difficulties in installing Creative Software for Windows 95. Due to the system architecture of Windows 95, the sequence of installing software will have different effects on Windows 95.

Solution:

The new Creative Software installation CD contains two sets of drivers & applications, one for existing DOS/Windows 3.1X users and the other for Windows 95 users.

The following installation sequence/procedures are recommended:

For existing DOS/Windows 3.1X users

Installation of the software is as per normal, eg. type INSTALL from the CDROM drive and follow through the installation instructions in the program.

For users who have already upgraded to Windows95

1. Insert the Creative Software CD into your CDROM drive.
2. Wait for 10-15 seconds.
3. An installation menu will be displayed on the screen.
4. Click "Install" from the installation menu and follow the installation instructions in the program.

For Existing DOS/Windows 3.1X users who are upgrading to Windows95

There are two ways to install Creative Software for this group of users:

Method 1 - Installing from DOS/Windows 3.1X first before upgrading to Windows95

1. Installation of the software is as per normal, eg. type INSTALL from the CDROM drive and follow through the installation instructions in the program.
2. Proceed to Upgrade to Windows 95.
3. Proceed to install the Creative Software using the same procedure "For users who already upgraded to Windows95" described in above paragraph.

Method 2 - Install after upgrading to Windows95

1. DO NOT INSTALL FROM DOS/WINDOWS 3.1X eg. DO NOT RUN THE INSTALL.EXE program.
2. Proceed to Upgrade to Windows 95.
3. Proceed to install the Creative Software using the same procedure "For users who already upgraded to Windows95" described in above paragraph.

For users who have the earlier versions of Creative Software but are upgrading to Windows95

Earlier versions of Creative Software do not contains the Creative Software for Windows95 and the drivers are developed for Windows 3.1X.

1. DO NOT install the Creative Software (eg. do not run INSTALL.EXE from DOS session) after upgrading to Windows95.
2. If you have installed the Creative Software after upgrading to Windows95, the sound drivers for Windows95 will be overwritten, thus causing the sound support in Windows95 to fail. The following are the remedies:

a. Remove the sound card device from the Device Manager.
b. Select Add New hardware from Control Panel.
c. Let Windows95 scan and detect the sound card and reinstall the drivers for Windows95.