This page applies to HP Scanners using the 53C416 chips on Symbios 20401, 20402 or 20403 ISA controllers and 53C400/400A (HP version) ISA controllers.

HP scanners are supported by Hewlett-Packard. Technical support is available from HP at (208)323-2551.

LSI Logic is providing a special, one-time release version driver for Windows 2000 only, for use with the SYM204xx ISA SCSI cards. This driver has been functionally tested using Windows 2000 Professional with HP Deskscan II v2.8 software, and Windows 2000 Server using the built-in imaging software.

This driver is being provided "AS-IS", and without technical support from LSI Logic (formerly Symbios). The use of this driver is at your own risk.

LSI Logic provides these drivers for the SYM20401/2/3 ISA cards and the 53C400A (HP version) card that was delivered with HP Scanners.

These drivers are not supported in anyway by LSI Logic. Any issues related to these drivers or controller cards will need to be addressed to HP. The use of the drivers is at your own risk. Technical Support is not available for the drivers or cards.

There are currently no drivers for these cards that have gone through verification for Windows 98, Windows NT 2000 and OS/2.

All other 53C400 or 53C400A interface cards are supported by the manufacturers of the devices (i.e. Scanner or CD-ROM). Contact them for drivers.

LSI Logic Supported Solution

The LSI Logic supported solution for Windows 2000, or Windows 98 using a HP scanner, is to upgrade to a PCI SCSI host adpater card, model SYM20810 (currently about $30.00). The Logo'ed driver in Windows 2000, (symc810.sys), as well as the bundled driver in Windows 98 (symc8xx.mpd) support this card.

North American users can call our distributor, Insight Electronics at 1-888-677-3135, for pricing and ordering for this and other products, or visit their website at:
http://www.insight-electronics.com/.

Overseas users can find the nearest LSI Logic authorized distributor at:
http://www.lsilogic.com/contacts/index.html.