A) SUPPORTED ATI PRODUCTS B) REGIONAL SETTINGS and LANGUAGES C) PRIOR to USING w8pl52en.exe D) USING w8pl52en.exe E) KNOWN ISSUES F) CONTACT INFORMATION ************************************************************ ************************************************************ ATI Windows 95/98 VIDEO PLAYER w8pl52en June 1998 ************************************************************ ************************************************************ A) SUPPORTED ATI PRODUCTS The VIDEO PLAYER included in this package is for Microsoft Windows 98 and Microsoft Windows 95. This software may be used with ATI products based on the RAGE II+, RAGE LT, 264VT3 or RAGE PRO chipsets, in either PCI or AGP configurations. That includes the ALL IN WONDER, 3D PRO TURBO, 3D XPRESSION+, XPERT98, XPERT@WORK, XPERT@PLAY, XPERT@PLAY 98, XPERTXL and ALL-IN-WONDER PRO. The VIDEO PLAYER included in this package may be used with ATI enhanced display driver version 5.20 or 5.21. ** THIS SOFTWARE WILL NOT WORK WITH WINDOWS NT ** ************************************************************ B) REGIONAL SETTINGS and LANGUAGES This software bundle, (w8pl52en.exe) contains language support for; English. The ATI SETUP programs checks the REGIONAL SETTINGS in Windows 95/98 to determine which language files to install. ************************************************************ C) PRIOR to USING w8pl52en.exe Please consider the following items before installing the ATI VIDEO PLAYER software; 1) This software includes a new setup program that installs the ATI VIDEO PLAYER. The new setup program may take a minute or more to evaluate the system registry prior to installing the driver. PLEASE BE PATIENT. 2) UN-INSTALL any previous ATI VIDEO PLAYERs. (To un-install, open the Windows CONTROL PANEL, double click ADD/REMOVE programs, select the ATI VIDEO PLAYER and click the REMOVE button.) 3) Ensure DIRECTX 5 has been installed. (If you are using Windows 98 you do NOT need to install DIRECTX 5 separately. DIRECTX 5 is an integral part of the Windows 98 operating system.) ************************************************************ D) USING w8pl52en.exe 1 You must download w8pl52en.exe and save it to a directory on your systems hard disk. For example C:\temp is a common directory used to initially save a file into. 2 Once you have downloaded w8pl52en, close all programs, click the Start button and select the RUN menu item. Click the Browse button. Browse to the directory where w8pl52en.exe was saved. Select w8pl52en and click OK to run the program. 3 Follow the instructions on the screen. ! The ATI files will be unpacked to your hard disk AND then the ATI installer (SETUP) will be executed and the software will be installed. If you have UNPACKED the files BUT aborted the installation and wish to complete the installation follow the instructions listed below; 1 Start Windows 95/98. 2 Click the Start button. Click the Run menu item. Click the Browse button. Browse to the directory where the files were unpacked after running w8pl52en. The default directory is C:\ati\support\w8pl52en 4 Select SETUP.EXE and press OK. 5 Follow the instructions displayed on the screen. ************************************************************ E) KNOWN ISSUES: 1) ATI video player hangs or features are missing 2) TV can not be heard using ATI video player 3) AVI movie files do not display properly ------------------------------------------------------------ 1) ATI video player hangs or features are missing SYMPTOM: After installing a new version of the ATI VIDEO PLAYER one of the following symptoms occurs; - The VIDEO PLAYER hangs the system or causes an error when launched. - Features or buttons are missing. SOLUTION: Prior to installing this version of the ATI VIDEO PLAYER, UN-INSTALL any previous ATI VIDEO PLAYERs. To un-install; - open the Windows CONTROL PANEL - double click ADD/REMOVE programs - select the ATI VIDEO PLAYER - and click the REMOVE button. RE-START the system, and then install the new version. ------------------------------------------------------------ 2) TV can not be heard using ATI video player SYMPTOM: If you have an ALL IN WONDER product and you can't hear the AUDIO after installing the new ATI VIDEO PLAYER software you may need to manually select the appropriate audio channel. EXPLANATION: In some configurations, the Audio may default to CD Audio, [internal connection] instead of Line-In [Cabled at back of System] Jumper from ATI to Sound Card. SOLUTION: - Ensure that the EXTERNAL audio cable is connected from the ALL IN WONDER to the LINE-IN of the sound card. - Launch the ATI VIDEO PLAYER and select TV TUNER mode. - Right click on the TV image and select PROPERTIES from the menu. OR; Open the setup dialog box off the player control panel. - In the VIDEO PLAYER SETUP, select the VIDEO TAB - Use the Audio Input selector, in the lower right corner, to select LINE-IN. - Finally click OK to save the selection. ------------------------------------------------------------ 3) AVI movie files do not display properly NOTE: This problem should not occur in WINDOWS 98. Windows 98 includes updated CODECS. NOTE: This problem may occur with any application that plays AVI movie clips NOTE: This problem is known to occur with ENCARTA 95, 96 and 97. SYMPTOM: The video portion of ENCARTA movie clips are scrambled. The audio portion plays OK. EXPLANATION: The AVI files (movie clips) used in ENCARTA are encoded in an INDEO 3.2 format. The INDEO CODEC supplied with WINDOWS 95 exhibits the symptom described here. The problem does not occur with an upgraded version of the INDEO CODEC. SOLUTION: This problem is resolved by installing the newest version of the INDEO CODEC. The required file is "iv5play.exe" and can be downloaded from the INTEL WEB site at the following URL; http://developer.intel.com/ial/indeo/video/driver.htm Once the file has been downloaded, click the START button select RUN and browse to the directory where you saved iv5play.exe. Select iv5play.exe and click OK. iv5play.exe will install the newest version of the INDEO 3.2 CODEC which resolves the problem described here. ************************************************************ F) CONTACT INFORMATION ATI Technologies Contact Information ------------------------------------------------------------ Technical Support in Europe Serving the E.U. countries, Central and Eastern Europe and the rest of the world. Support available in English, German, French, Italian, and Spanish Internet Email: eurotech@atitech.ca Driver Download Sites: support.atitech.ca ftp.atitech.ca Telephone numbers: +353 1 807 7826 VOICE +353 1 807 7846 FAX Technical Support Head Office Serving the U.S.A. and Canada. Support available in English only Internet Email: support@atitech.ca Driver Download Sites: www.support.atitech.ca ftp.atitech.ca Telephone numbers: (905) 882-2626 VOICE (905) 882-0546 FAX